Application Support Analyst 1
Mexico Cityhybridmid
Posted 3 days ago · via Workday
About this role
Make Your Mark: The Application Support Analyst position is responsible for handling any incoming customer support inquiries, performing troubleshooting using various resources, and if needed, elevates issue to Senior Application Support Analyst Services. You'll Get To: Coordinate with customer to determine functional requirements and determine technical solutions. Analyze data in support of proposed projects, business cases, and system requirements. Coordinate with customers and/or technical staff to resolve issues with software applications. Use accepted project management, application development and documentation standards and processes. Test, implement, document and maintain software applications. Work as a member of a team and provide support for applications.…
Read the full description on Black Line Systems Inc (U.S.)'s site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mexico City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included