Principal Customer Success Manager
Los Angeleshybridprincipal$142K – $178K
Posted today · via Workday
About this role
Make Your Mark: The Customer Adoption Expert (ACE) plays a crucial role in ensuring our customers are successfully and effectively utilizing our products to achieve their business goals. The primary focus is to support Customer Success Manager with their customer portfolio by increasing adoption and expansion of BlackLine, preventing attrition and churn, and continually enriching the customer experience. ACE leverages their BlackLine expertise; their process optimization expertise; their accounting and internal controls, financial analysis, and/or intercompany operations experience; as well as their professional judgment, to provide leading practice optimization strategies, insights, and deliverables.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: split
2
Level fit
This role is principal-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Los Angeles. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
split