Application Support Engineer

Dubaionsitemid

Posted 1w ago · via Workable

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About this role

We are seeking an experienced Application Support Engineer to provide L2/L3 support for enterprise applications. The role involves incident management, troubleshooting, application monitoring, user access administration, database support, and coordination with technical teams to ensure application availability and timely incident resolution. ### Key Responsibilities - Receive, log, categorize, prioritize, and track application incidents and service requests. - Provide L2/L3 troubleshooting for application availability, performance, access, and backend processing issues. - Diagnose application defects, database errors, integration issues, and connectivity problems. - Perform root cause analysis and coordinate corrective actions with development and infrastructure teams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, mysql, azure, jira, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Dubai. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlmysqlazurejirateams

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