SMB Account Manager
Tokyoonsitemanager
via Greenhouse
About this role
The Role The Account Management team is looking for a motivated account manager or sales professional to join our SMB team and help our merchants retain, grow, and get more from Square's platform. In this role, you'll own a portfolio of small and medium-sized business customers, engaging with them at high-stakes moments in their journey — whether that's preventing churn, unlocking a new product, or helping them see what's possible with Square. You'll be equal parts advisor and problem-solver: diagnosing customer needs, deploying retention and growth strategies, and acting as a connector between the seller and the broader Square team. This isn't a reactive support role — you'll proactively manage your book with urgency and intent, building playbooks and narratives that move the needle.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tokyo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Block
- View →Senior Security Engineer, Detection & ResponseBay Area, CA, United States of America
- View →Business Intelligence AnalystSan Francisco, CA, United States of America
- View →Mid Market Account ExecutiveSydney, Australia
- View →Business Development Rep AssociateSaint Louis, MO, United States of America
- View →Mid-Market Account ExecutiveBay Area, CA, United States of America
- View →Manager, KYC Due Diligence Policy & StrategyDenver, CO, United States of America