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Bloomberg Industry Group

Research Success Specialist

Arlingtononsitemid$66K – $82K

Posted today · via Workday

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About this role

The Research Specialist role serves as the first point of contact for clients across Bloomberg Industry Group products. This role is responsible for delivering high-quality client support by troubleshooting issues, guiding users through product workflows, and ensuring timely resolution of inquiries. The ideal candidate is client-focused, collaborative, detail-oriented, and excited to support clients in a fast-paced research and information services environment. What you will do : Serve as the first point of contact for client inquiries across Bloomberg Industry Group products via phone, email, and chat. Intake, assess, and triage client requests by gathering relevant details, identifying urgency, and routing issues appropriately.…

Read the full description on Bloomberg Industry Group's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Arlington. We weight your proximity and willingness to relocate.

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Skills in this role

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