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Bloomberg

Customer Success Manager, BGOV (INDG)

Arlingtononsitemanager$80K – $105K

Posted today · via Workday

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About this role

The Customer Success Manager formulates and executes service strategies to increase users and usage targets for assigned accounts. Primary Responsibilities : Serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement and renewals. Establishes long-term relationships with customers and identifies up-sell opportunities. Proactively monitors account health and crafts engagement strategies. Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including on-boarding training of new employees to client firms. Helps clients set up alerts, dashboards, and more.…

Read the full description on Bloomberg's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Arlington. We weight your proximity and willingness to relocate.

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