IT Helpdesk Support Analyst
Torontoonsitemid$62K – $114K
Posted yesterday · via Workday
About this role
Application Deadline: 07/23/2026 Address: 181 Bay Street Job Family Group: Technology The Position The IT Helpdesk Support Analyst is the first point of contact for technical assistance across the organization. This role is responsible for delivering high-quality Tier 1 support, resolving common hardware and software issues, and escalating more complex problems to senior IT team members. The ideal candidate is customer-focused, technically curious, and eager to grow within an enterprise IT environment. What is in it for you? At Burgundy our culture is one of radical responsibility. We thrive in an environment where we are continuously learning and improving in service to our clients and one another.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: azure, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Toronto. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
azureteams
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