Dispute Consultant

REMOTE/TELETRAVAILremotemid

Posted today · via Workday

About this role

Application Deadline: 12/10/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Customer Shared Services Provides exceptional service to credit card customers by reviewing and analyzing each case with the goal of retrieving funds in question from merchants. Works with merchants to ensure the accuracy of each chargeback submission. Contacts customers to request additional information and/or documentation as required. Identifies and escalates any adverse trends or situations which may result in financial loss or represent a risk to the organization. Sends out client communications, transaction processes, and interfaces operations partners to ensure customer needs are met.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Free · no card · written explanation included
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