Manager - AI Operations (Remote)

REMOTE/TELETRAVAILremotemanager$70K – $150K

Posted today · via Workday

About this role

Application Deadline: 11/01/2026 Address: VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Business Management We are seeking a Manager - AI Operations to lead the ongoing monitoring, optimization and operational governance of AI-enabled capabilities within BMO's Virtual Connect contact centre such as Amazon Connect conversational analytics and natural language IVR. This role partners closely with product, technology, analytics and risk to ensure AI solutions operate effectively, deliver measurable business value, and meet enterprise standards. Supports Platform Product Owner in executing AI initiatives for BMO Virtual Connect.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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