BotsyncCustomer Success

Robotics Operations Engineer - L1

Bengaluruonsitemid

Posted 1mo ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

We are seeking an analytical, hands-on Support Engineer to help ensure our products' last mile success. You will play a crucial role managing the intersection of our software, hardware, and live operations, acting as a critical bridge between customers and Engineering teams. You will help convey vital information in both directions, optimize product performance, and help our Product and Engineering teams continuously improve our products with your field insights. The key responsibilities include: Provide prompt and effective L1 technical support to customers through phone, email, and chat. Continuously monitor deployed AMRs and customer environments using operational dashboards, identifying and resolving issues before they impact operations.…

Read the full description on Botsync's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, bash, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonbashteams

More at Botsync

See all open jobs at Botsync →