IT Specialist
New Yorkonsitemid$60K – $80K
via Greenhouse
About this role
About the Role
As an IT Specialist you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is ideal for IT Specialists that have 1-2 years of experience.
Responsibilities
Maintain hardware inventory and manage device repairs
Manage IT tickets in a timely manner to meet SLAs
Research new technology and tools and share those findings with the team
Communicate clearly and effectively with all members of our team
Successful candidates will have
Google Workspace admin experience.
Ubiquiti/Meraki hardware and software experience is an asset
WiFi and Networking experience is an asset…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, confluence
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jiraconfluence