Patient Service Rep

The Patient Service Representative reports to the Office Manager and provides administrative and front-desk support within an outpatient medical practice. Responsibilities include patient registration, appointment scheduling, check-in and check-out, telephone support, insurance verification, and maintaining accurate patient information. RESPONSIBILITIES: Answers and triages telephone calls, takes accurate messages, directs calls appropriately, and ensures follow-up. Obtains and enters patient registration information accurately. Schedules, confirms, and reschedules appointments and tracks missed appointments. Obtains required insurance authorizations and referrals and verifies financial and insurance information.…