Customer Service Team Lead and Key Holder
164 Angell Streetonsitesenior
Posted 3 days ago · via Workday
About this role
Job Description: Customer Service Team Lead and Key Holder The Customer Service Team Lead / Key Holder supports daily store operations by assisting management, providing leadership to the customer service team, and ensuring staff deliver exceptional service and support a positive customer experience. The Customer Service Team Lead is responsible for coordinating the work activities of seasonal sales associates and student workers including training of store operating policies and procedures as well as day-to-day store operations. This role includes opening the store, overseeing staff during shifts, and maintaining operational standards. The Team Lead acts as a role model for customer service, sales, and teamwork.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in 164 Angell Street. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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