Technical Support Analyst

Hong Kongonsitemid

via Greenhouse

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About this role

Opportunity We are looking for a hands-on Technical Support Analyst to provide onsite support for our Hong Kong office and remote support across APAC (Tokyo, Beijing, Shanghai, Hong Kong, Singapore, Sydney). You will work with colleagues, global ICT teams and approved suppliers to resolve issues, support workplace technology and deliver a reliable user experience. This role suits someone who is service-focused, organised and comfortable supporting senior stakeholders, live meetings and colleagues across different locations and time zones. About the Role Manage ICT activities for joiners, movers and leavers, including device preparation, access checks, induction and equipment recovery. Providing onsite and remote technical support.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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Skills in this role

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