Advisor, Case Management

Responsibilities The jobholder will be responsible for the administrative/case support duties of Case Management/TPA team in accordance with the standard operating procedure of the department, including: Process pre-authorization for customers according to the policy’s administration guidelines Coordinate with various service providers to ensure that all hospitalization and/or surgical requirements are satisfied Handle provider enquiry hotline Provide administrative support to the team including handle incoming/outgoing mails and documents, filing and maintain relevant records Prioritising workloads effectively; working to team SLA’s whilst maintaining quality of work Performs other related duties as required Requirements 1 years’ relevant working experience in medical insurance University…