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BupaCustomer Complaints Handler
Leedsonsite
Posted today · via Workday
About this role
Job Description: Customer Complaints Handler Contract: Hybrid – Home and office based Location: Leeds (LS5 3BF) Permanent Salary Range: Competitive + excellent benefits Full Time: 37.5 hours per week We make health happen At Bupa, our purpose is helping people live longer, healthier, happier lives and making a better world. As a Customer Complaints Handler, you'll play a vital role in ensuring residents, relatives and customers feel heard, supported and treated fairly when concerns are raised. You'll help drive positive outcomes, support continuous improvement across our care homes, and ensure we remain open, transparent and customer-focused in everything we do.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Leeds. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included