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BupaHead of Customer Journey Management
Angel Courtonsitedirector
Posted today · via Workday
About this role
Job Description: Head of Customer Journey Management Location: Location, London Hybrid Contract: Permanent, Full-Time We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. As a healthcare provider and insurer, we're focused on improving health and care for our customers, communities and colleagues every day. We're looking for a Head of Customer Journey Management to play a key role in shaping how we prioritise and improve the experiences that matter most to our customers. Sitting at the heart of our Customer System 2.0, you'll help turn customer insight into meaningful action, ensuring we're investing in the opportunities that deliver the greatest impact for both customers and the business.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Angel Court. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams