Digital Banking Fraud Analyst

Position Summary The Digital Banking Fraud Analyst is responsible for monitoring digital banking fraud detection systems and performing prompt initial investigations of suspicious activity involving online banking users and transactions. This role serves as a frontline fraud response function by reviewing system-generated alerts, contacting clients to validate activity, and taking swift, appropriate actions to mitigate potential fraud exposure and minimize potential losses. The Digital Banking Fraud Analyst works closely with clients, business partners, and internal departments to investigate suspected fraud events, restrict or disable digital banking access when necessary, and document investigative findings through the case management system.…