Sr. Team Leader, Operations

IND Gurugramonsitesenior

Posted today · via Workday

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About this role

Job Title: Sr. Team Leader, Operations Job Description Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Draft and send personalized developer communications — not canned responses — reflecting each developer's compliance history, app type, and ecosystem context. Ensure pre-defined quality key performance indicators (KPIs) and SLA are met.…

Read the full description on Byte Dance's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: zoom, salesforce, outreach

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in IND Gurugram. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

zoomsalesforceoutreach

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