Desktop Support Technician I

Phoenix AZhybrid

Posted yesterday · via Workday

About this role

Job Description: Job Description At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success Utilize ticketing system for request tracking and to respond to tasks in a timely manner. Documentation – Creation and modifications of SOPs. Microsoft Outlook Shared Mailbox management. Perform other Desktop and User support tasks as needed. Actively tracks, monitors, and routes technical incidents, user requests, and questions through the Remedy ticketing system.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: powershell, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Phoenix AZ. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

powershellteams

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