IT Service Delivery Specialist (EMEA\AP)
RemoteRemote (US)mid
via Greenhouse
About this role
Position Overview
The IT Service Delivery Specialist will serve as a primary technical resource for Cadwell's international distributors and domestic customers, providing Tier 2 IT support during overnight hours to align with EMEA and Asia Pacific business hours. Responsibilities include troubleshooting complex IT issues, advising on infrastructure design and compliance requirements, and executing software upgrades and server migrations throughout the customer support lifecycle.
Key Responsibilities
Deliver Tier 2 technical support for international distributors and domestic customers, troubleshooting and resolving complex IT issues related to networking, databases, storage, software, and HL7.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: javascript, sql, sqlite, gdpr, hipaa
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javascriptsqlsqlitegdprhipaa