Cain Watters & Associates, LLCInformation Technology

Senior Desktop Support Technician

Friscoonsitesenior

Posted 4 days ago · via Recruitee

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About this role

Summary/Objective Reporting to the IT Director of Infrastructure, the Senior Desktop Support Technician is responsible for delivering exceptional technical support, resolving hardware and software issues, and enhancing end-user experiences across the organization. This role collaborates closely with the IT team to ensure seamless technology operations and supports a dynamic, fast-paced work environment. Essential Functions Promptly address and resolve end-user service requests via ticketing systems, email, or in-person support. Diagnose and troubleshoot issues related to desktop hardware, operating systems, business applications, and network connectivity to ensure minimal downtime.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: azure, monday, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Frisco. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

azuremondayteams

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