IT Service Desk Team Lead
United Kingdomonsitesenior
via Greenhouse
About this role
Overview The Service Desk Team Lead is a key role within our End-User Services team, reporting to the Head of End-User Services. You’ll lead our Service Desk and help ensure colleagues across Cambridge Consultants receive a high-quality, consistent and people-centred support experience. This is a hands-on role, working alongside a team of five UK-based Service Desk colleagues. You’ll provide technical support, coordinate the team’s workload, act as an escalation point for more complex issues and help create an environment where people can develop and do their best work. You don’t need to have been a Service Desk Team Lead before.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in United Kingdom. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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