IT Service Desk Team Lead

Overview Due to internal promotions, we’re looking for an IT Service Desk Team Lead to join our End-User Services department. This is a hands-on leadership role where you’ll play a key part in shaping the day-to-day IT support experience for colleagues across Cambridge Consultants. Cambridge Consultants is a global technology consultancy that helps organisations solve complex technical and business challenges. Our teams include engineers, scientists, designers, and specialists from a wide range of disciplines, all relying on effective, responsive IT services to do their best work. As Service Desk Team Lead, you’ll sit at the heart of that experience by managing a small and capable team, and helping to ensure our IT services are reliable, approachable, and continually improving.…