Principal Customer Success Manager
Cambridgeonsiteprincipal$103K – $129K
via Greenhouse
About this role
The Customer Success group is the relationship management partner for our clients during the course of their partnership with CMT. As a member of Customer Success in the Sales organization, you will partner closely with Sales Executives to ensure growth and satisfaction with named accounts. You will be the primary point-of-contact for partners in the implementation phase starting from executed contract to go-live, and ensuring post-release success. You will play a vital role in communicating the voice of the customer for internal prioritization and resource management. CMT is looking for a collaborative, customer-committed, and creative Principal Customer Success Manager I to help us change the world.…
Read the full description on Cambridge Mobile Telematics's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is principal-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cambridge. We weight your proximity and willingness to relocate.
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