ITSM Governance Specialist

Oakvilleonsitemid$64K$106K

Posted 2 days ago · via Workday

About this role

What you’ll do: Support centralized intake, tracking, and coordination of audit, control testing, regulatory, evidence, finding, and remediation requests across ITSM and related technology teams. Maintain clear governance registers for open actions, risks, decisions, owners, due dates, status, dependencies, and escalations. Assist with audit and compliance activities, including evidence collection, Management Action Plan tracking, control follow-ups, and preparation of concise leadership updates. Apply an IT governance mindset to help define, document, and reinforce accountability across ITSM processes, ServiceNow platform governance, resilience, vendor oversight, and operational controls.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Oakville. We weight your proximity and willingness to relocate.

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