Associate Manager, Voice of Customer Platform & Program
Torontoonsitemanager$66K – $77K
Posted today · via Workday
About this role
The Associate Manager, Voice of Customer Platform & Program is responsible for the day-to-day operation, governance, stakeholder support and continuous improvement of CTC’s Voice of Customer platform and program. This role ensures the effective administration of customer feedback systems, supports stakeholders across the organization, and drives ongoing enhancements that maximize the value of customer listening, feedback data and actionable insights.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Toronto. We weight your proximity and willingness to relocate.
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