Customer Success Manager

US Remote - NortheastRemote (US)manager

via Greenhouse

About this role

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work—powered by an infrastructure designed to perform in complex, high-stakes healthcare environments. We deliver innovative technology that supports safety operations, strengthens response confidence, and scales across facilities and teams. As we continue to grow, we’re looking for a Customer Success Manager (CSM) who is customer-centric, highly organized, and excited to build strong customer relationships that drive adoption, retention, and expansion. This role is part of Canopy’s growing Customer Experience team.…

Read the full description on Canopyworks's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce, hubspot

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforcehubspot

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