Customer Success Manager
US Remote - NortheastRemote (US)manager
via Greenhouse
About this role
Customer Success Manager (CSM)
Location: Remote Northeast, US (with travel to customer locations up to 50%)
About Canopy
Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work—powered by an infrastructure designed to perform in complex, high-stakes healthcare environments. We deliver innovative technology that supports safety operations, strengthens response confidence, and scales across facilities and teams. As we continue to grow, we’re looking for a Customer Success Manager (CSM) who is customer-centric, highly organized, and excited to build strong customer relationships that drive adoption, retention, and expansion.
This role is part of Canopy’s growing Customer Experience team.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce, hubspot
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforcehubspot
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