Financial Services Digital Customer Experience Strategy Leader - India

Chennaionsite

Posted 5mo ago · via Workable

About this role

J oin Capgemini as a Financial Services Digital Customer Experience Strategy Leade r, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies that enhance customer engagement and satisfaction across multiple channels. Collaborating with cross-functional teams, you will leverage cutting-edge technologies and industry insights to deliver seamless, personalized customer journeys that drive business growth and loyalty. This role leads North America Financial Services’ Digital Customer Experience (DCX) technology strategy and major transformation deals.…

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams, salesforce

2

Level fit

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3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chennai. We weight your proximity and willingness to relocate.

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Skills in this role

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