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Capital One

Director, Research & User Intelligence, Auto Finance

Planoonsitedirector$210K – $239K

Posted today · via Workday

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About this role

Director, Research & User Intelligence, Auto Finance Capital One’s Experience Design (XD) organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences. You will provide learning velocity through a structured and systems-oriented combination of primary research, quantitative analysis, and various data inputs – creating cumulative user intelligence. You will also configure agentic models to enable rapid concept testing, usability testing, and in-market assessments.…

Read the full description on Capital One's site →

What we'd score you on

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1

Skills match

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2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Plano. We weight your proximity and willingness to relocate.

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