Principal Client Support Specialist

Riverwoodsonsiteprincipal$152K – $173K

Posted today · via Workday

About this role

Principal Client Support Specialist The Principal Client Support Specialist drives operations within the Certification Operations team, overseeing end-to-end testing and certification management for payment partners, mobile application developers, and merchant payment terminals. This role manages the administrative and operational certification workflow—focusing on Level 2 functional and security certification processes. Serving as a primary technical liaison for external product providers, the Specialist triages and resolves high-volume technical queries, drives projects forward, and ensures streamlined certification timelines.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is principal-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Riverwoods. We weight your proximity and willingness to relocate.

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