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Capital One

Senior Director, Product Design, Agent Servicing Platforms

McLeanonsitedirector$270K – $308K

Posted today · via Workday

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About this role

Senior Director, Product Design, Agent Servicing Platforms R2433R24336262 We are seeking a Senior Director of Product Design to lead our Agent Servicing Platform design team within the Card Servicing organization. This team is responsible for the mission-critical platform and software ecosystem used by thousands of customer service agents during live customer interactions. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.…

Read the full description on Capital One's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: figma, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in McLean. We weight your proximity and willingness to relocate.

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Skills in this role

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