Learning and Development Lead
senior$140K – $170K
via Ashby
About this role
We're looking for a builder to own Learning and Development at Cardless from the ground up. You'll design the systems that turn new hires into confident specialists, close skill gaps across the CS team, and make sure our training keeps pace with fast-moving fintech. It's cross-functional, high-ownership work, and the impact is visible.
The Job
This isn't a "maintain the existing program" role. You'll build the L&D function from scratch (i.e. onboarding, ongoing training, performance coaching, and knowledge management). You'll partner directly with Product, Compliance, and Operations to translate complexity into training that actually sticks, and you'll measure whether it's working.
Before You Apply
A few things worth knowing:
- We work in the office 5 days a week.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included