IT Service Support Analyst
Austinonsitemid
via Icims
About this role
Your Opportunity The Infrastructure, Operations & Cloud (IO&C) organization provides technology solutions and support for Schwab employees, as well as supporting the external Schwab client experience. The National Service Desk (NSD), as part of IO&C, provides front-line IT support services for the Schwab workforce to report technology issues, restore service, and raise up issues to second-level support that cannot be resolved at first contact. We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service requests (routine service-related tasks).…
Read the full description on Career Schwab Icims Com's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Austin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Career Schwab Icims Com
- View →Investment Consultant - Bend, ORBend, OR, US
- View →Financial Services RepresentativeOrlando, FL, US
- View →Licensed Financial Service RepresentativeIndianapolis, IN, US
- View →VP, Financial Consultant - Atlanta, GA (Buckhead)Atlanta, GA, US
- View →Director Liquidity Framework and PlanningWestlake, TX, US
- View →Financial Services RepresentativeWestlake, TX, US