CUSTOMER SERVICE SPECIALIST I
Weifangonsitemid
Posted today · via Successfactors
About this role
Job Overview Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Job Requirements Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems. Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders. Handling escalated and unresolved calls from less experienced representatives. Recognizing sales opportunities and preventing the loss of existing business. What your background should look like Generally requires Bachelors degree in appropriate field or local equivalent.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Weifang. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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