Technical Support Specialist
remotemid$65K – $85K
via Ashby
About this role
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions, streamline operations, and get more value from their data. Our products combine practical business workflows with intuitive technology designed for everyday use.
You will join the customer-facing team supporting our new analytics platform for mid-market businesses. You will help customers troubleshoot product issues, understand how to use the platform effectively, and resolve technical questions around data, reporting, integrations, and account configuration. You will work closely with Customer Success, Engineering, and Product to make sure customer issues are resolved quickly and recurring problems are addressed at the source.
WHAT YOU WILL DO…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, jira, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqljirateams