Collection Officer

Responsible for managing the collection of outstanding debts from clients and customers. Inform customers of their overdue bills and attempt to collect payment to mitigate company losses. Responsibility ● Reviewing the company debtor list. ● Contacting customers and informing them of their overdue bills. ● Advising customers on their payment options and suggesting methods of payments. ● Negotiating suitable payment plans. ● Maintaining customer payment records. ● Preparing customer financial statements for banks and the state credit department. ● Writing final notice warnings to customers when payments are not being made. ● Instituting legal action when customers fail to pay their debt. ● Responding to customer queries. ● Contacting lawyers and insurance agencies to facilitate payments.…