C
CasCustomer Success Partner
remote
via Ashby
About this role
100% Remote · Full-Time Independent Contractor · Philippines-Based · U.S. Business Hours
IMAGINE BEING THE PERSON WHO MAKES A 120+ STAFFER BOOK FEEL MANAGEABLE.
EVERY ACCOUNT YOU MONITOR CLOSELY HELPS A CUSTOMER SUCCESS REP CATCH RISK BEFORE IT BECOMES CHURN. EVERY REPORT YOU KEEP ACCURATE GIVES THE REP THE VISIBILITY THEY NEED TO MAKE THE RIGHT CALL. EVERY FOLLOW-UP YOU CLOSE KEEPS THE BOOK MOVING WITHOUT SOMETHING SLIPPING THROUGH THE CRACKS.
THAT'S THIS ROLE.
ABOUT THE ROLE
The Customer Success Partner is the operational partner behind a Lead or Principal Customer Success Rep managing a large and growing book of 120+ staffer accounts.
The Rep owns the client-facing relationship, strategic conversations, and overall account direction.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: slack, teams, zoom
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
slackteamszoom