CUSTOMER SERVICE REP I - FRAUD PH 11.24.2026 (Onsite)
W5thonsite
Posted 1w ago · via Workday
About this role
Job Description: A. EDUCATION AND EXPERIENCE PREFERENCES High School Diploma or its equivalent 1 year of call center collections, customer service, or telemarketing experience preferred Proficiently communicate verbally and in writing with customer using the English language B. PURPOSE OF THE POSITION As a Customer Service Representative - Fraud, you will be representing the client on the phone to the consumer. Inbound and Outbound calling efforts will consist of using effective 2 of 3 relationship building skills to partner with the customer and help problem solve to prevent fraud. You will be required to navigate multiple systems during these phone calls while functioning efficiently on the computer.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in W5th. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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