Customer Service Executive
Seoulonsite
Posted 1w ago · via Workday
About this role
We are looking for candidates who are innovative, energetic, and enthusiastic about continuous learning and embracing new opportunities with a positive attitude at CHAGEE. This position plays a vital role in contributing to CHAGEE's success by upholding the highest standards of customer satisfaction and experience. Key Responsibilities: Maintain all customer contacts and relevant information in customer service database. Attend to all complaints and issues raised by customers timely on social media or outlets. Ensures all complaints and issues raised are resolved satisfactorily. Keeps abreast of company's products and promotions information to answer customer queries while gaining knowledge of future promotions, products, and processes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Seoul. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included