Customer Service Supervisor Express Script - Remote

United States Work at HomeRemote (US)$52K – $86K

Posted today · via Workday

About this role

Position Summary The Commercial Supervisor plays a pivotal role in the success of our Patient Care Advocates (PCAs) who support our Commercial Market members and clients. Our leaders are people-focused, lead with a servant leadership mindset, and are invested in the growth and support of their teams. This role is customer-oriented and centered on supporting, coaching, and developing a team to deliver an exceptional experience. As a leader within the Commercial Market, the Supervisor is primarily focused on coaching, developing, engaging, and motivating their team to deliver an elevated experience to our members and clients.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: fiber, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fiberteams

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