Data Measurement & Reporting Analyst - Cigna Healthcare

Bengaluruonsitemid

Posted today · via Workday

About this role

Role Purpose GIH has established clear ownership of its core customer experiences across Access to Care, Claims, and Customer Services, and Complaints. To support this model, Insight & Operational Enablement Analysts provide high-quality customer and operational insight and analytical support to help operational teams understand performance, identify trends and track agreed improvement activity. Reporting to the Customer & Operational Insights Manager, the Insight & Operational Enablement Analyst is responsible for producing accurate, timely and actionable insight across customer and operational performance. The role supports decision-making by bringing together customer feedback and operational data into clear analysis, reporting and insight outputs.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

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