Encore-Account Manager Support Specialist

This role is open to retirees only. The Account Manager Support Specialist provides dedicated operational and project support to National Account Managers (NAMs), helping ensure consistent execution, implementation readiness, and a high-quality client experience. This role works primarily behind the scenes to manage operational activities, coordinate implementation needs, resolve readiness issues, support reporting requirements, and provide just-in-time guidance to Account Managers. By assuming these responsibilities, the role enables client-facing NAMs to focus on strategic client management, retention, renewals, growth opportunities, and relationship development.…