Head of Cigna Solutions and On-boarding

Head of Department – Band 4 As a Head of Department , you will hold a management role with accountability for a large operational function. You will lead multidisciplinary teams (typically supported by Supervisors/Managers) and be responsible for delivering high quality operations, strong service performance, and a culture of continuous improvement. The Head of Department owns the strategy, governance and operational excellence of eligibility processes, driving accuracy, automation, customer satisfaction and cost efficiency. The position requires deep understanding of healthcare operations, strong leadership and the ability to transform complex processes in a high-volume, high-precision environment.…