Loyalty and Retention Manager
Glasgowhybridmanager
Posted today · via Workday
About this role
About the Role We're looking for an experienced people leader to join our International Health business as a Loyalty and Retention Manager. In this role, you'll lead and develop a Glasgow-based team focused on delivering excellent customer outcomes while driving customer retention and portfolio persistency. You'll create a high-performing, customer-centric environment through effective coaching, performance management, and data-driven decision-making. Working closely with Sales, Service, Operations, Compliance, and other business partners, you'll identify opportunities to improve customer experience, operational effectiveness, and long-term business performance.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Glasgow. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce
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