SME Client Manager - Cigna Healthcare

Dubaihybridmanager

Posted today · via Workday

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About this role

SME CLIENT MANAGER Responsible for managing a book of business for SME existing accounts. Resolves complex customer issues. Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options. Completes day-to-day Account Management tasks without immediate supervision. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from our partners and client. This role is eligible for sales incentive compensation (IC). Purpose of the job/key objective Reporting to the Head of SME Client Management, you will be responsible for: Managing a portfolio of SME clients. Engaging with our brokers/clients regularly.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: salesforce

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Dubai. We weight your proximity and willingness to relocate.

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Skills in this role

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