Consulting Engineer Tech Leader

Singaporehybridmid

Posted today · via Workday

About this role

About the role: Serves as a senior technical expert, leading the resolution of high-impact technical escalations and advocating for systemic improvements that enhance long-term customer outcomes. Acts as a strategic customer advocate by deeply understanding customer environments and aligning Cisco’s solutions to deliver measurable business value. Drives innovation and technical transformation, including the integration of AI and automation, through the development of intellectual capital, scalable tools, and architectural guidance that shape service delivery and product direction. Leads cross-functional initiatives, partners closely with Engineering, and influences executive decision-making to align CX operations with Cisco’s strategic goals.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

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Skills in this role

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