Customer Project Manager

Meet the Team We lead the full lifecycle of customer-facing projects, from initiation to closure, ensuring every initiative aligns perfectly with our clients' business goals and our internal strategic objectives! Our team is accountable for the successful execution of scope, schedule, budget, and quality, while providing transparent updates to Service Delivery Managers (SDMs) and Customer Experience Managers (CXMs). We drive operational excellence by managing project-level budgets, financial forecasting, and system reporting within our internal tools to ensure total compliance. By applying industry-standard methodologies like PMI and Agile, we maintain rigorous governance and clear risk management throughout every engagement.…