Director, CX Product Management – Commercialization
San JoseRemote (US)director$234K – $330K
Posted today · via Workday
About this role
The application window is expected to close on: 10/25/2026 Meet the Team Cisco’s Customer Experience (CX) Product Management team is at the heart of how Cisco’s $14B services business evolves to meet the demands of an AI-driven world. We are the team responsible for what customers see, touch, and experience across Cisco’s support and professional services portfolio — from the offers we design to the intelligence we embed in every interaction. We are in an exciting moment of transformation: simplifying a complex global portfolio, launching Cisco IQ as our AI-powered digital interface, and shifting from reactive support models to proactive, outcome-based customer experiences.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: split
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
split
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