Technical Lead- Escalation Engineer

RTPhybridsenior$152K – $222K

Posted today · via Workday

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About this role

The application window is expected to close on: 08/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team AI and SAN solutions - testing, certifications, for FICON, SAN, MDS products. Requires deep relationship skills with partner. Will work with Marketing, development, test from the Cisco side and the partner. Will execute certification testing and troubleshooting work within Cisco and partner facing. Must be able to work with other teams, create technical documentation to be used by the team as well as contributing to user documentation to be used by end users. Troubleshoots and files bugs or works through software issues if required to support customers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, split

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in RTP. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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